Testimonials
Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.
If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!
Fast, friendly and inexpensive. Would definitely recommend!
Very responsive and professional service business. Honest & fair pricing. Call them NOW and schedule your spring tune-up.
MCM is very proficient in maintaining our two HVAC systems, and advise us on how to save on our electric bill. The techs (Drew & Josh) are prompt, friendly and know what they are doing. The office personnel are extremely helpful as well.
If you want HONESTY and INTEGRITY, you need to call MCM Heat & Air.
The MCM team got my families system up and running in no time! We have had nothing but the best experience working with these guys.
Great price & friendly
They always do the right thing and helped us out on a nasty weekend. Thank you!
Mont Wilkes
Prompt, friendly service. I would highly recommend them to anyone.
I got a call early Saturday afternoon from Darrel offering to come out on Saturday. I called him back and explained that my warranty company wouldn’t pay an adder for week-ends or overtime and he said that was OK. I also told him as much as I appreciated the offer, I had a tight schedule as I was committed to a 50th wedding anniversary in a couple hours. He thought he could get here and finish by then and he did. He came out and identified the problem as a capacitor and quickly had it replaced. He called the home warranty company for authorization and waited at least 25 minutes to talk to them. I suggested he add some time to the bill but he said he was OK. I guess he finally got through as I told him go ahead and drive to his next appointment rather than waste any more time in my driveway. He did a nice job in fixing our heat pump/AC unit and he said he also treated it to minimize the chance of fire ants getting in and messing it up later which we often see around here. I was very pleased that he got here two days early, was easy to work with, and didn’t complain about having to deal with a home warranty company, even when he had to wait on hold for 25+ minutes to talk to them. His bill was $143. He said he only uses American parts and they are substantially higher but that they are warrantied for five years. If paying an extra $30 on the capacitor saves us a couple of days during the Texas summer without AC and also saves us another service call, it’s probably worth it. Thanks!
These guys always do a good job and are pretty quick at getting to you in a timely manner. Highly recommend them. Keep up the good work.
The guys that came out to install our new unit here at Alan Ritchey, were courteous and knew what they were doing. I would recommend you guys to every one. Thanks so much.
Help is a phone call away with this company! Love the fact that I can call and get a REAL person to answer and know that help is on the way! Thanks Darrel and Kristi!