Testimonials
Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.
If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!
Highly recommend MCM Heat & Air! They have done our work for years and are always VERY prompt, efficient and skilled. Our AC died yesterday and they went above and beyond to have a new unit ordered and installed in under 24 hours. Fantastic customer service and we certainly appreciate that in this day and age!!
Great job quick service friendly service thanks for explaining everything before work.
Help is a phone call away with this company! Love the fact that I can call and get a REAL person to answer and know that help is on the way! Thanks Darrel and Kristi!
These guys always do a good job and are pretty quick at getting to you in a timely manner. Highly recommend them. Keep up the good work.
Always exceptional service and there when we need them! Not only for our home but our business also!!
Called on a Saturday and was able to talk to an after hours technician. He said he could be at my house in half an hour and he was! He diagnosed and fixed the problem very quickly. He was so polite and professional. He had the house cooling off again and I was so grateful. I would highly recommend this business.
Great service! They came when they said that they would come and the price was very reasonable.
I got a call early Saturday afternoon from Darrel offering to come out on Saturday. I called him back and explained that my warranty company wouldn’t pay an adder for week-ends or overtime and he said that was OK. I also told him as much as I appreciated the offer, I had a tight schedule as I was committed to a 50th wedding anniversary in a couple hours. He thought he could get here and finish by then and he did. He came out and identified the problem as a capacitor and quickly had it replaced. He called the home warranty company for authorization and waited at least 25 minutes to talk to them. I suggested he add some time to the bill but he said he was OK. I guess he finally got through as I told him go ahead and drive to his next appointment rather than waste any more time in my driveway. He did a nice job in fixing our heat pump/AC unit and he said he also treated it to minimize the chance of fire ants getting in and messing it up later which we often see around here. I was very pleased that he got here two days early, was easy to work with, and didn’t complain about having to deal with a home warranty company, even when he had to wait on hold for 25+ minutes to talk to them. His bill was $143. He said he only uses American parts and they are substantially higher but that they are warrantied for five years. If paying an extra $30 on the capacitor saves us a couple of days during the Texas summer without AC and also saves us another service call, it’s probably worth it. Thanks!
Super qualified , very professional and prompt . Darrell has helped me many times rain or shine always well educated on the latest equipment and well equipped with tools and parts .
Great price & friendly