Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

My experience was an A+. Chad was my technician and I can’t rave enough about the service and professionalism demonstrated. Highly recommend them.

Don Barber
Lake Kiowa, TX

Customer of MCM for over ten years and have always received prompt, courteous and quality service.

Jack Thies
Lake Kiowa, TX
TK

Very responsive and professional service business. Honest & fair pricing. Call them NOW and schedule your spring tune-up.

MCM is very proficient in maintaining our two HVAC systems, and advise us on how to save on our electric bill. The techs (Drew & Josh) are prompt, friendly and know what they are doing. The office personnel are extremely helpful as well.

If you want HONESTY and INTEGRITY, you need to call MCM Heat & Air.

Tom Klingner

A/c quit working called MCM and they came out the same day and fixed it. And Leo the young man who came out was so friendly and professional.

Wayne & Katy Smith

I was very pleased with the quick response time when my AC quit shortly before 5:00 pm. The young man figured out the problem quickly and got the system running for us. We will definitely use this company again when needed.

Sherre Mercer

Great service! They came when they said that they would come and the price was very reasonable.

Everything Nice 4 Dolls
CH

Our AC wasn’t keeping up and freezing. I did all I could myself and nothing changed so we called for a service check. Darrell figured out the problem almost immediately and recommended what to do. He said it might be in the next day or two when they could get back to do the job. But in about an hour, they called and said they could come and would head that way. They did such a good job. They thoroughly answered every question I had and had great conversations with them. I think the AC is working better than when it was brand new 5 years ago! Which they installed as well. I highly recommend MCM for all your needs. Great group of people and I woudnt call anyone else

Chellie Hockett
SG

I got a call early Saturday afternoon from Darrel offering to come out on Saturday. I called him back and explained that my warranty company wouldn’t pay an adder for week-ends or overtime and he said that was OK. I also told him as much as I appreciated the offer, I had a tight schedule as I was committed to a 50th wedding anniversary in a couple hours. He thought he could get here and finish by then and he did. He came out and identified the problem as a capacitor and quickly had it replaced. He called the home warranty company for authorization and waited at least 25 minutes to talk to them. I suggested he add some time to the bill but he said he was OK. I guess he finally got through as I told him go ahead and drive to his next appointment rather than waste any more time in my driveway. He did a nice job in fixing our heat pump/AC unit and he said he also treated it to minimize the chance of fire ants getting in and messing it up later which we often see around here. I was very pleased that he got here two days early, was easy to work with, and didn’t complain about having to deal with a home warranty company, even when he had to wait on hold for 25+ minutes to talk to them. His bill was $143. He said he only uses American parts and they are substantially higher but that they are warrantied for five years. If paying an extra $30 on the capacitor saves us a couple of days during the Texas summer without AC and also saves us another service call, it’s probably worth it. Thanks!

Stephen G.

These guys always do a good job and are pretty quick at getting to you in a timely manner. Highly recommend them. Keep up the good work.

Laura Aguirre

I called these people from out of state to fix my mom‘s AC unit which had stopped working. Being in the great state of Texas you can’t go without air conditioning. They were able to get it looked at and repaired within 24 hours and take payment via phone. I’m very happy with the response time and service they were able to provide. I don’t know how much AC service typically runs but I also felt like it wasn’t very expensive all things considered.

Karla Rogge