Testimonials
Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.
If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!
I got a call early Saturday afternoon from Darrel offering to come out on Saturday. I called him back and explained that my warranty company wouldn’t pay an adder for week-ends or overtime and he said that was OK. I also told him as much as I appreciated the offer, I had a tight schedule as I was committed to a 50th wedding anniversary in a couple hours. He thought he could get here and finish by then and he did. He came out and identified the problem as a capacitor and quickly had it replaced. He called the home warranty company for authorization and waited at least 25 minutes to talk to them. I suggested he add some time to the bill but he said he was OK. I guess he finally got through as I told him go ahead and drive to his next appointment rather than waste any more time in my driveway. He did a nice job in fixing our heat pump/AC unit and he said he also treated it to minimize the chance of fire ants getting in and messing it up later which we often see around here. I was very pleased that he got here two days early, was easy to work with, and didn’t complain about having to deal with a home warranty company, even when he had to wait on hold for 25+ minutes to talk to them. His bill was $143. He said he only uses American parts and they are substantially higher but that they are warrantied for five years. If paying an extra $30 on the capacitor saves us a couple of days during the Texas summer without AC and also saves us another service call, it’s probably worth it. Thanks!
They did a fantastic job! I called in the morning and they were there before lunch and had my unit up and running ! Thank you very much.
The MCM team got my families system up and running in no time! We have had nothing but the best experience working with these guys.
Great job quick service friendly service thanks for explaining everything before work.
Fast, friendly and inexpensive. Would definitely recommend!
Customer of MCM for over ten years and have always received prompt, courteous and quality service.
The guys that came out to install our new unit here at Alan Ritchey, were courteous and knew what they were doing. I would recommend you guys to every one. Thanks so much.
I called these people from out of state to fix my mom‘s AC unit which had stopped working. Being in the great state of Texas you can’t go without air conditioning. They were able to get it looked at and repaired within 24 hours and take payment via phone. I’m very happy with the response time and service they were able to provide. I don’t know how much AC service typically runs but I also felt like it wasn’t very expensive all things considered.
Our air conditioner stopped working properly and we weren’t able to get word out to our landlord until after we got home from work Monday. Darrel was here Tuesday evening and got everything fixed in no time. We are so grateful that he took the effort to get to our home and take care of things, rather than push us off until the next day. In addition to being incredibly skilled and SO QUICK, he was super friendly and just a great guy! We currently rent, but when we buy a home, MCM will be our go to as well!
Super qualified , very professional and prompt . Darrell has helped me many times rain or shine always well educated on the latest equipment and well equipped with tools and parts .