Testimonials
Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.
If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!
These guys always do a good job and are pretty quick at getting to you in a timely manner. Highly recommend them. Keep up the good work.
My experience was an A+. Chad was my technician and I can’t rave enough about the service and professionalism demonstrated. Highly recommend them.
A/c quit working called MCM and they came out the same day and fixed it. And Leo the young man who came out was so friendly and professional.
The MCM team got my families system up and running in no time! We have had nothing but the best experience working with these guys.
Great price & friendly
I got a call early Saturday afternoon from Darrel offering to come out on Saturday. I called him back and explained that my warranty company wouldn’t pay an adder for week-ends or overtime and he said that was OK. I also told him as much as I appreciated the offer, I had a tight schedule as I was committed to a 50th wedding anniversary in a couple hours. He thought he could get here and finish by then and he did. He came out and identified the problem as a capacitor and quickly had it replaced. He called the home warranty company for authorization and waited at least 25 minutes to talk to them. I suggested he add some time to the bill but he said he was OK. I guess he finally got through as I told him go ahead and drive to his next appointment rather than waste any more time in my driveway. He did a nice job in fixing our heat pump/AC unit and he said he also treated it to minimize the chance of fire ants getting in and messing it up later which we often see around here. I was very pleased that he got here two days early, was easy to work with, and didn’t complain about having to deal with a home warranty company, even when he had to wait on hold for 25+ minutes to talk to them. His bill was $143. He said he only uses American parts and they are substantially higher but that they are warrantied for five years. If paying an extra $30 on the capacitor saves us a couple of days during the Texas summer without AC and also saves us another service call, it’s probably worth it. Thanks!
I was very pleased with the quick response time when my AC quit shortly before 5:00 pm. The young man figured out the problem quickly and got the system running for us. We will definitely use this company again when needed.
Help is a phone call away with this company! Love the fact that I can call and get a REAL person to answer and know that help is on the way! Thanks Darrel and Kristi!
Always exceptional service and there when we need them! Not only for our home but our business also!!
Highly recommend MCM Heat & Air! They have done our work for years and are always VERY prompt, efficient and skilled. Our AC died yesterday and they went above and beyond to have a new unit ordered and installed in under 24 hours. Fantastic customer service and we certainly appreciate that in this day and age!!