Testimonials

Our air conditioner stopped working properly and we weren’t able to get word out to our landlord until after we got home from work Monday. Darrel was here Tuesday evening and got everything fixed in no time. We are so grateful that he took the effort to get to our home and take care of things, rather than push us off until the next day. In addition to being incredibly skilled and SO QUICK, he was super friendly and just a great guy! We currently rent, but when we buy a home, MCM will be our go to as well!

Customer of MCM for over ten years and have always received prompt, courteous and quality service.

I was very pleased with the quick response time when my AC quit shortly before 5:00 pm. The young man figured out the problem quickly and got the system running for us. We will definitely use this company again when needed.

They did a fantastic job! I called in the morning and they were there before lunch and had my unit up and running ! Thank you very much.

The guys that came out to install our new unit here at Alan Ritchey, were courteous and knew what they were doing. I would recommend you guys to every one. Thanks so much.

I got a call early Saturday afternoon from Darrel offering to come out on Saturday. I called him back and explained that my warranty company wouldn’t pay an adder for week-ends or overtime and he said that was OK. I also told him as much as I appreciated the offer, I had a tight schedule as I was committed to a 50th wedding anniversary in a couple hours. He thought he could get here and finish by then and he did. He came out and identified the problem as a capacitor and quickly had it replaced. He called the home warranty company for authorization and waited at least 25 minutes to talk to them. I suggested he add some time to the bill but he said he was OK. I guess he finally got through as I told him go ahead and drive to his next appointment rather than waste any more time in my driveway. He did a nice job in fixing our heat pump/AC unit and he said he also treated it to minimize the chance of fire ants getting in and messing it up later which we often see around here. I was very pleased that he got here two days early, was easy to work with, and didn’t complain about having to deal with a home warranty company, even when he had to wait on hold for 25+ minutes to talk to them. His bill was $143. He said he only uses American parts and they are substantially higher but that they are warrantied for five years. If paying an extra $30 on the capacitor saves us a couple of days during the Texas summer without AC and also saves us another service call, it’s probably worth it. Thanks!

Excellent work and customer service! I’d recommend them highly and to anyone I know who needs ac or heating work.

Called on a Saturday and was able to talk to an after hours technician. He said he could be at my house in half an hour and he was! He diagnosed and fixed the problem very quickly. He was so polite and professional. He had the house cooling off again and I was so grateful. I would highly recommend this business.

Amazing and timely customer service.

Very responsive and professional service business. Honest & fair pricing. Call them NOW and schedule your spring tune-up.

MCM is very proficient in maintaining our two HVAC systems, and advise us on how to save on our electric bill. The techs (Drew & Josh) are prompt, friendly and know what they are doing. The office personnel are extremely helpful as well.

If you want HONESTY and INTEGRITY, you need to call MCM Heat & Air.