Testimonials
Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.
If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!
The MCM team got my families system up and running in no time! We have had nothing but the best experience working with these guys.
We like MCM and use them often when we have Heating and air conditioning issues. They also have an after hours or weekend service that is a lifesaver because many times things have malfunctioned unexpectedly and not many places will work on weekends
Highly recommend MCM Heat & Air! They have done our work for years and are always VERY prompt, efficient and skilled. Our AC died yesterday and they went above and beyond to have a new unit ordered and installed in under 24 hours. Fantastic customer service and we certainly appreciate that in this day and age!!
Customer of MCM for over ten years and have always received prompt, courteous and quality service.
These guys always do a good job and are pretty quick at getting to you in a timely manner. Highly recommend them. Keep up the good work.
I got a call early Saturday afternoon from Darrel offering to come out on Saturday. I called him back and explained that my warranty company wouldn’t pay an adder for week-ends or overtime and he said that was OK. I also told him as much as I appreciated the offer, I had a tight schedule as I was committed to a 50th wedding anniversary in a couple hours. He thought he could get here and finish by then and he did. He came out and identified the problem as a capacitor and quickly had it replaced. He called the home warranty company for authorization and waited at least 25 minutes to talk to them. I suggested he add some time to the bill but he said he was OK. I guess he finally got through as I told him go ahead and drive to his next appointment rather than waste any more time in my driveway. He did a nice job in fixing our heat pump/AC unit and he said he also treated it to minimize the chance of fire ants getting in and messing it up later which we often see around here. I was very pleased that he got here two days early, was easy to work with, and didn’t complain about having to deal with a home warranty company, even when he had to wait on hold for 25+ minutes to talk to them. His bill was $143. He said he only uses American parts and they are substantially higher but that they are warrantied for five years. If paying an extra $30 on the capacitor saves us a couple of days during the Texas summer without AC and also saves us another service call, it’s probably worth it. Thanks!
MCM has been my go to since I moved to Texas. They are always quick to respond, knowledgeable, and reasonably priced. Tonight I had to call with an after hours issue. Without going into detail, I would not have been able to stay in the house overnight as things were. Their on call tech came out, quickly identified my issue, and spared me a night in a hotel or on a friend’s couch. To top it off, if anything, I feel like the price was way too low all things considered. These guys have MORE than earned my loyalty at this point. Thank yall so much!
Jen M
Excellent work and customer service! I’d recommend them highly and to anyone I know who needs ac or heating work.
Very responsive and professional service business. Honest & fair pricing. Call them NOW and schedule your spring tune-up.
MCM is very proficient in maintaining our two HVAC systems, and advise us on how to save on our electric bill. The techs (Drew & Josh) are prompt, friendly and know what they are doing. The office personnel are extremely helpful as well.
If you want HONESTY and INTEGRITY, you need to call MCM Heat & Air.
Darrel and his team are phenomenal! I’ve been doing business with them since 2018 and he is very fair and honest with his work. Earlier this week our A/C failed and he came out next day to inspect. He was able to replace a capacitor under warranty to get us going, he also found a problem with one of the thermistors that we were unaware of. Im glad that they stand by their warranty and I feel that they have my back. During my financial issues in 2019 he willingly installed an A/C unit for me and allowed me to make payments through the year. If you’re looking for a trustworthy HVAC company MCM is the company for you! I recommend them to anyone!!!