Testimonials

Like Us on Facebook

Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

The MCM team got my families system up and running in no time! We have had nothing but the best experience working with these guys.

Tyler D.
5
W

They always do the right thing and helped us out on a nasty weekend. Thank you!

Mont Wilkes
5
G

I got a call early Saturday afternoon from Darrel offering to come out on Saturday. I called him back and explained that my warranty company wouldn’t pay an adder for week-ends or overtime and he said that was OK. I also told him as much as I appreciated the offer, I had a tight schedule as I was committed to a 50th wedding anniversary in a couple hours. He thought he could get here and finish by then and he did. He came out and identified the problem as a capacitor and quickly had it replaced. He called the home warranty company for authorization and waited at least 25 minutes to talk to them. I suggested he add some time to the bill but he said he was OK. I guess he finally got through as I told him go ahead and drive to his next appointment rather than waste any more time in my driveway. He did a nice job in fixing our heat pump/AC unit and he said he also treated it to minimize the chance of fire ants getting in and messing it up later which we often see around here. I was very pleased that he got here two days early, was easy to work with, and didn’t complain about having to deal with a home warranty company, even when he had to wait on hold for 25+ minutes to talk to them. His bill was $143. He said he only uses American parts and they are substantially higher but that they are warrantied for five years. If paying an extra $30 on the capacitor saves us a couple of days during the Texas summer without AC and also saves us another service call, it’s probably worth it. Thanks!

Stephen G.
5

I called these people from out of state to fix my mom‘s AC unit which had stopped working. Being in the great state of Texas you can’t go without air conditioning. They were able to get it looked at and repaired within 24 hours and take payment via phone. I’m very happy with the response time and service they were able to provide. I don’t know how much AC service typically runs but I also felt like it wasn’t very expensive all things considered.

Karla Rogge
5

Great job quick service friendly service thanks for explaining everything before work.

Lukie Kemp
5

Customer of MCM for over ten years and have always received prompt, courteous and quality service.

Jack Thies
Lake Kiowa, TX
5
P

Darrel and his team are phenomenal! I’ve been doing business with them since 2018 and he is very fair and honest with his work. Earlier this week our A/C failed and he came out next day to inspect. He was able to replace a capacitor under warranty to get us going, he also found a problem with one of the thermistors that we were unaware of. Im glad that they stand by their warranty and I feel that they have my back. During my financial issues in 2019 he willingly installed an A/C unit for me and allowed me to make payments through the year. If you’re looking for a trustworthy HVAC company MCM is the company for you! I recommend them to anyone!!!

Justin Peterson
5

Called on a Saturday and was able to talk to an after hours technician. He said he could be at my house in half an hour and he was! He diagnosed and fixed the problem very quickly. He was so polite and professional. He had the house cooling off again and I was so grateful. I would highly recommend this business.

Cindy Davidson
5

We like MCM and use them often when we have Heating and air conditioning issues. They also have an after hours or weekend service that is a lifesaver because many times things have malfunctioned unexpectedly and not many places will work on weekends

Joseph McCoy
5

Fast, friendly and inexpensive. Would definitely recommend!

Sarah Palacio
5