Testimonials
Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.
If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!
I was very pleased with the quick response time when my AC quit shortly before 5:00 pm. The young man figured out the problem quickly and got the system running for us. We will definitely use this company again when needed.
Excellent work and customer service! I’d recommend them highly and to anyone I know who needs ac or heating work.
Fast, friendly and inexpensive. Would definitely recommend!
Darrel and his team are phenomenal! I’ve been doing business with them since 2018 and he is very fair and honest with his work. Earlier this week our A/C failed and he came out next day to inspect. He was able to replace a capacitor under warranty to get us going, he also found a problem with one of the thermistors that we were unaware of. Im glad that they stand by their warranty and I feel that they have my back. During my financial issues in 2019 he willingly installed an A/C unit for me and allowed me to make payments through the year. If you’re looking for a trustworthy HVAC company MCM is the company for you! I recommend them to anyone!!!
Called at 8:10. Heater was repaired by 8:43. Keep up the good work!
MCM has been my go to since I moved to Texas. They are always quick to respond, knowledgeable, and reasonably priced. Tonight I had to call with an after hours issue. Without going into detail, I would not have been able to stay in the house overnight as things were. Their on call tech came out, quickly identified my issue, and spared me a night in a hotel or on a friend’s couch. To top it off, if anything, I feel like the price was way too low all things considered. These guys have MORE than earned my loyalty at this point. Thank yall so much!
Our air conditioner stopped working properly and we weren’t able to get word out to our landlord until after we got home from work Monday. Darrel was here Tuesday evening and got everything fixed in no time. We are so grateful that he took the effort to get to our home and take care of things, rather than push us off until the next day. In addition to being incredibly skilled and SO QUICK, he was super friendly and just a great guy! We currently rent, but when we buy a home, MCM will be our go to as well!
Our AC wasn’t keeping up and freezing. I did all I could myself and nothing changed so we called for a service check. Darrell figured out the problem almost immediately and recommended what to do. He said it might be in the next day or two when they could get back to do the job. But in about an hour, they called and said they could come and would head that way. They did such a good job. They thoroughly answered every question I had and had great conversations with them. I think the AC is working better than when it was brand new 5 years ago! Which they installed as well. I highly recommend MCM for all your needs. Great group of people and I woudnt call anyone else
Chellie Hockett
Called on a Saturday and was able to talk to an after hours technician. He said he could be at my house in half an hour and he was! He diagnosed and fixed the problem very quickly. He was so polite and professional. He had the house cooling off again and I was so grateful. I would highly recommend this business.
The guys that came out to install our new unit here at Alan Ritchey, were courteous and knew what they were doing. I would recommend you guys to every one. Thanks so much.