Testimonials

Our AC wasn’t keeping up and freezing. I did all I could myself and nothing changed so we called for a service check. Darrell figured out the problem almost immediately and recommended what to do. He said it might be in the next day or two when they could get back to do the job. But in about an hour, they called and said they could come and would head that way. They did such a good job. They thoroughly answered every question I had and had great conversations with them. I think the AC is working better than when it was brand new 5 years ago! Which they installed as well. I highly recommend MCM for all your needs. Great group of people and I woudnt call anyone else

Great service! They came when they said that they would come and the price was very reasonable.

The guys that came out to install our new unit here at Alan Ritchey, were courteous and knew what they were doing. I would recommend you guys to every one. Thanks so much.

I got a call early Saturday afternoon from Darrel offering to come out on Saturday. I called him back and explained that my warranty company wouldn’t pay an adder for week-ends or overtime and he said that was OK. I also told him as much as I appreciated the offer, I had a tight schedule as I was committed to a 50th wedding anniversary in a couple hours. He thought he could get here and finish by then and he did. He came out and identified the problem as a capacitor and quickly had it replaced. He called the home warranty company for authorization and waited at least 25 minutes to talk to them. I suggested he add some time to the bill but he said he was OK. I guess he finally got through as I told him go ahead and drive to his next appointment rather than waste any more time in my driveway. He did a nice job in fixing our heat pump/AC unit and he said he also treated it to minimize the chance of fire ants getting in and messing it up later which we often see around here. I was very pleased that he got here two days early, was easy to work with, and didn’t complain about having to deal with a home warranty company, even when he had to wait on hold for 25+ minutes to talk to them. His bill was $143. He said he only uses American parts and they are substantially higher but that they are warrantied for five years. If paying an extra $30 on the capacitor saves us a couple of days during the Texas summer without AC and also saves us another service call, it’s probably worth it. Thanks!

Great price & friendly

These guys always do a good job and are pretty quick at getting to you in a timely manner. Highly recommend them. Keep up the good work.

MCM has been my go to since I moved to Texas. They are always quick to respond, knowledgeable, and reasonably priced. Tonight I had to call with an after hours issue. Without going into detail, I would not have been able to stay in the house overnight as things were. Their on call tech came out, quickly identified my issue, and spared me a night in a hotel or on a friend’s couch. To top it off, if anything, I feel like the price was way too low all things considered. These guys have MORE than earned my loyalty at this point. Thank yall so much!

Customer of MCM for over ten years and have always received prompt, courteous and quality service.

Super qualified , very professional and prompt . Darrell has helped me many times rain or shine always well educated on the latest equipment and well equipped with tools and parts .

A/c quit working called MCM and they came out the same day and fixed it. And Leo the young man who came out was so friendly and professional.