Testimonials

Great service! They came when they said that they would come and the price was very reasonable.

Amazing and timely customer service.

I got a call early Saturday afternoon from Darrel offering to come out on Saturday. I called him back and explained that my warranty company wouldn’t pay an adder for week-ends or overtime and he said that was OK. I also told him as much as I appreciated the offer, I had a tight schedule as I was committed to a 50th wedding anniversary in a couple hours. He thought he could get here and finish by then and he did. He came out and identified the problem as a capacitor and quickly had it replaced. He called the home warranty company for authorization and waited at least 25 minutes to talk to them. I suggested he add some time to the bill but he said he was OK. I guess he finally got through as I told him go ahead and drive to his next appointment rather than waste any more time in my driveway. He did a nice job in fixing our heat pump/AC unit and he said he also treated it to minimize the chance of fire ants getting in and messing it up later which we often see around here. I was very pleased that he got here two days early, was easy to work with, and didn’t complain about having to deal with a home warranty company, even when he had to wait on hold for 25+ minutes to talk to them. His bill was $143. He said he only uses American parts and they are substantially higher but that they are warrantied for five years. If paying an extra $30 on the capacitor saves us a couple of days during the Texas summer without AC and also saves us another service call, it’s probably worth it. Thanks!

Called at 8:10. Heater was repaired by 8:43. Keep up the good work!

My experience was an A+. Chad was my technician and I can’t rave enough about the service and professionalism demonstrated. Highly recommend them.

These guys always do a good job and are pretty quick at getting to you in a timely manner. Highly recommend them. Keep up the good work.

Prompt, friendly service. I would highly recommend them to anyone.

Our air conditioner stopped working properly and we weren’t able to get word out to our landlord until after we got home from work Monday. Darrel was here Tuesday evening and got everything fixed in no time. We are so grateful that he took the effort to get to our home and take care of things, rather than push us off until the next day. In addition to being incredibly skilled and SO QUICK, he was super friendly and just a great guy! We currently rent, but when we buy a home, MCM will be our go to as well!

Darrel and his team are phenomenal! I’ve been doing business with them since 2018 and he is very fair and honest with his work. Earlier this week our A/C failed and he came out next day to inspect. He was able to replace a capacitor under warranty to get us going, he also found a problem with one of the thermistors that we were unaware of. Im glad that they stand by their warranty and I feel that they have my back. During my financial issues in 2019 he willingly installed an A/C unit for me and allowed me to make payments through the year. If you’re looking for a trustworthy HVAC company MCM is the company for you! I recommend them to anyone!!!

Great job quick service friendly service thanks for explaining everything before work.